ArcGate Service Delivery Model is well defined methodology to manage outsourced business processes for clients. It has been developed based on the experience gained from migrating business processes to India for several clients. This proven service transfer platform is designed to minimize risks.
The model includes a tried and tested Transition Toolkit to support transition management by ensuring that there is a documented methodology with templates, tools, guidelines and best practices to guide our outsourcing initiatives. A coordinated project management system captures critical client documentation and incorporates an extensive knowledge base that assists our clients in understanding, duplicating, and migrating mission-critical business processes.
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